We recommend that you gently hand wash items with detergent and lukewarm water the first 2-3 times after purchase.Regarding tapestries, cloths and other ornamental items, we recommend that you hand wash with warm water once every six month to a year to get rid of any excess dye.Please use detergent that does not include any whitening or bleaching agents.Although Kriyatex indigo dye products have been stripped of excess dye using natural dye stripping agents prior to purchase, there is still a possibility of color transfer with harsh rubbing or other close / vigorous interactions.While brown or yellow pigment may appear during washing, this is a chemical component unique to the indigo dye we use, whilst doing this repeatedly, you may remove the excess dye and be left with more vivid colors than before.This is a very special trait of ours, and why Kriyatex indigo dye products are the best.

Because the products are handmade, each item’s colors and patterns are unique. * The dye may react to ultraviolet rays such as sunlight and discoloration may occur. Please keep away from excessive ultraviolet rays or sunlight. In the unlikely event of discoloration, place the item hot water overnight, wash and repeat. Using a washing machine is possible (with the delicate wash function).

Each product will have a different delivery date, so please confirm before making an order. (written under the product info of each item)

As the delivery is only a guide, the delivery date may be earlier or later than expected. We cannot offer returns due to “product dissatisfaction” related to color and shape etc, so please check before placing your order.

Please be advised that the natural colors of the indigo dye may differ in appearance due to photography, monitor brightness etc.